Our Process

At Clarity, we understand that needing to see a lawyer can be daunting. We understand that you might be dealing with an unwanted situation or you might be anxious about the outcome.

Even if it isn’t a new experience for you, you’ll be put you at ease from the moment you walk through our door.

When you walk into one of our offices, you’ll be greeted by one of our friendly staff. You’ll be offered a hot drink and a seat in our open waiting area. We’ll ask you to fill out our new client form at this point. This isn’t a contract; you’re not agreeing to anything – it’s just so we can get to know you and to ensure we’re compliant with law society regulations.

What happens when you visit Complete Clarity Solicitors?

Free* 45-minute consultation with a solicitor

First of all, we provide a Free* 45-minute consultation. When you first meet your solicitor, they will run through three key things with you:

The Scope
The Story
The Solution

That is, the scope of the meeting. This is a free, no obligation, consultation. We’ll explain our process in more detail, explain clearly how we charge and give you all the options you need to make an informed decision as to how to proceed.

This is your opportunity to give us your side of the story. Often, what’s behind the story is just as interesting as the facts as they are. Our skilled solicitors are trained to get to the heart of the matter. The more detailed a picture we can build up at this stage, the wider the range of solutions and options we are able to suggest.

Or more accurately solutions. In most cases, there are a range of potential solutions available in most legal matters. The solutions we suggest are tailored to your objective and will be designed to achieve the outcome that is best for you.