Complete Clarity Solicitors

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How to Contact Our Legal Team: Step-by-Step Guide

Need legal assistance? Our expert team is here to help with Family Law, Dispute Resolution, Business and Property Law, Housing Law, Employment, and Private Client matters. Follow these easy steps to contact us and get the support you need.

Areas We Assist With

We can assist any individual or business who has a legal problem in the following areas:

  • Family Law: Divorce, child custody, adoption etc. Court, Collaboration and Mediation. 
  • Dispute Resolution/Civil Litigation: Court, Mediation, arbitration, etc.
  • Business and Property Law: Buying and Selling Residential Property, Buying and Selling Commercial Property, Transfer of Title, Company Purchase and Sale, Share Purchase Agreements, Commercial Leases. 
  • Housing Law: Tenant Evictions, Tenant Rights, Landlord Disputes
  • Employment Law: Workplace disputes, employment contracts, etc.
  • Private Client: Wills, Estates of a deceased person, Power of Attorney, estate planning, etc.

Step 1: Reaching Out

You can reach us through the following methods:

  • Phone: Call us at 0141 433 2626.
  • Email: Send an email to [email protected].
  • Online Contact Form: Complete the contact form on our website here.

Step 2: Initial Enquiry

Once you’ve enquired, our dedicated Client Services Team will get in touch with you. Here’s what happens next:

  • Initial Call: You’ll receive a call from our Client Services Team.
  • Case Details: They will take the initial details of your case and assess whether our firm can help you.

Step 3: Assessment

  • Eligibility Check: Our team will determine if your case falls within our expertise.
  • Referral: If we can’t assist, we’ll signpost you to a firm or organisation that can.

Step 4: Appointment Offer

  • Scheduling: If we can help, you’ll be offered an appointment with our first available solicitor within 24-48 hours, or at a later date that suits you. 
  • Free Consultation: Subject to very limited exceptions, this initial consultation will be free.

Step 5: Preparation for Appointment

  • Confirmation Email: After the call with our Client Services Team, you’ll receive an email confirming your appointment.
  • Welcome Guide: The email will include a ‘Welcome to Us’ guide and a link to a YouTube video explaining what to expect from your new client appointment.
  • New Client Record Form: You’ll also receive a link to our ‘New Client Record Form’ and details of ID requirements.

Step 6: The Appointment

  • Meeting: At the appointment, our solicitors will be understanding, straight-talking, and candid.
  • Discussion: The purpose of the meeting is to discuss your circumstances, overall aims, and objectives.
  • Legal Route: We’ll confirm a legal route to achieve your goals, along with any associated costs.
  • Duration: The appointment will usually last between 30-45 minutes.

Step 7: Next Steps

  • Clear Plan: By the end of the appointment, you’ll be clear on the next steps and costs.
  • Immediate Progress: If you decide to proceed, expect to hear from your solicitor within 24 hours, and your case will be immediately progressed.

FAQs

1. What areas of law do you specialise in? We specialise in Family Law, Dispute Resolution, Business and Property Law, Housing Law, Employment Law, and Private Client matters.

2. How can I contact your legal team? You can contact us by phone at 0141 433 2626, by email at [email protected], or by completing the contact form on our website.

3. What happens after I enquire? Our Client Services Team will call you to take the initial details of your case and assess if we can assist. If we can’t help, we’ll refer you to a suitable firm or organization.

4. Is the initial consultation free? Yes, subject to very limited exceptions, the initial consultation is free.

5. What should I expect during the appointment? You can expect our solicitors to be understanding and straightforward. The meeting will cover your circumstances, aims, and the legal route to achieve your goals. It typically lasts 30-45 minutes.