Consumers who buy digital products, such as music downloads or ebooks, now have new legal rights when these products are faulty.
Consumers who buy digital products, such as music downloads or ebooks, now have new legal rights when these products are faulty.
Legislation that implements reforms recommended by the Law Commissions of England and Wales and of Scotland to modernise and simplify insurance contract law across the UK has received Royal Assent.
New rights came into force on 1st October 2014 that give consumers greater powers to challenge rogue traders and get their money back.
In a decision that has been welcomed by the Competition and Markets Authority (CMA), the Supreme Court has recently ruled that a consumer who entered into a doorstep selling contract was entitled to cancel his contract and get his money back when a trader failed to tell him about his legal right to cancel.
A bill has been introduced to the UK Parliament that will update the 100-year-old rules governing contracts between businesses and insurers.
A new Bill to simplify contract law in Scotland has been introduced to the Scottish Parliament.
Plans to give consumers greater access to redress if something goes wrong with their purchase of goods or services are the subject of a recently launched Government consultation.
The Supreme Court has recently given its ruling in a contractual dispute involving the lease to a grouse moor.
The Government’s draft Consumer Rights Bill has the potential to consolidate, simplify and modernise consumer law, but this depends on resolving issues and inconsistencies in the draft, according to a recent report from Parliament's Business, Innovation and Skills Committee.
Mediation, and other forms of alternative dispute resolution, often offer a better solution to commercial disputes than going to court – so it is good to see that the new International Chamber of Commerce (ICC) Rules of Mediation are now in force.
New measures to strengthen the position of consumers and businesses in low-value cross-border disputes have been proposed by the European Commission.